Delight customers with instant live stream support.
Instantly and efficiently connect your customers to the best problem solvers in your business for
immediate solutions.
Solve issues in an instant.
Give your high-value customers the help they need, when they need it, to secure sales and avoid costly returns. Connect them directly to your best people so that they can avoid long wait times on the phone or in a chat queue.
The perfect customer experience, for when it matters most.Onboard your customers with care and provide dynamic support when they need it most, including personal service over the first 30 days. |
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Reduce returns and spot recurring issues with optimised data trackingDiscover recurring self installation issues by always keeping a record or streams, photos and chat logs to reduce returns and increase customer satisfaction. |
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Post-sale value generationEnhance your after sale opportunities, increase brand loyalty, and maximise future sales. |
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| Book a demo |
How it works
Connect
Summary emails with unique customer link
Support
Convenient, direct customer support
Solve
Solve issues immediately and avoid costly damages or returns
Record
Track every interaction and log all photos and videos
Features that help streamline your operations
You can’t run a high quality business without high quality data points. We track everything for you and keep your data private.
System Integration
Data import and export API’s facilitating seamless system integration of communications.
Tracking
Customer and employee requests directed to a central resource directly with a unique reference number.
Referencing
Reference / order numbers / unique ID’s are dynamically routed to pre-determined teams and individuals.
Location Technology
GPS pinpoints infield locations, allowing technical resource monitoring and key location guidance.
Privacy
Keep personal contact details secure by letting drivers and customers keep their number hidden.